Q. How do purchase my order on the site?
To order your purchase:-
- Click “Add to Cart”button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” or “View Cart" to key in Coupon Code/ Gift Voucher/ Estimate Shipping and proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
- You’ll need to confirm your shipping address on the “Shipping Address” page and click “Next " button.
- From here you need to select your shipping methods and click “Next " button.
- Next you'll need to choose your payment method then click “Next " button.
- After the steps before this have been done. You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order”to complete the order.
Q. What are the payment methods available?
Hobbies Sportswear offers various kinds of payment methods as shown below:-
- Credit Card *** Min RM 250 Via Paypal (Visa or MasterCard / American Express / PayPal Funds
- Bank Transfer
Bank Account: 5142 - 7163 - 4004
Account Name: HOBBIES SPORTSWEAR
After you made the payment, please send us the payment details of:
Banking Reference No:
** You may scan and email us the above info to: [email protected]
Note: Your purchased products will not be delivered until we have this confirmation.
Q. How to change my account personal information and shipping address?
- Login your account --> Click on “Account Maintenance”--> Edit your account information and shipping address here.
Q. I forgot my password for my account. What should I do to retrieve it?
- Click on " lost Password " and fill your email address that used to register the account
- Click “Submit”.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
- Yes, Only if the order is still on pending status.
- Please send an email to our customers service email at [email protected] with the message title “Request to Cancel Order”in order to inform us about the cancellation order
Q. What is the products transaction currency?
- All products transaction currency will be done in Malaysian Ringgit (MYR)
Q How long does the delivery usually take?
- Delivery usually will takes about 2 to 5 working days --> https://www.hobbies-sports.my/shipping
Q.I still has doubts!
- Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.